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Posted: Thursday, November 3, 2016 9:00 AM

POSITION SUMMARY
A motivated self-starter who is detailed and accurate, but who can also see the big picture. Sells flooring and surfacing products to commercial and residential customers in person or over the telephone. General estimates, assist customer with the design and look of the job, generates revenue. Routine maintenance of show room to include cleaning, display organization, hanging of signs, taking payments and extensive customer service.
_____________________________________________________________________________________ DUTIES & RESPONSIBILITIES
• Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, business directories, Internet Web sites, and other sources to grow sales for the company.
• Answers and communicates properly and professionally with customers including follow-up calls to potential and existing customers by telephone and e-mail to sell and design products.
• Handles inbound sales lead calls to convert calls into sales.
• Overcomes technical and business objections of prospective customers.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Following up in a timely and professional manner with customers on all requests or concerns; helping work through and following up after the completion of the job.
• Coordinates customer training; educate customers on products and analyzes customer needs through clear communication and building and maintaining a good relationship.
• Prepares reports of business transactions.
• Enters new customer data and other sales data for current customers into computer database.
• May work with outside sales representatives to keep account activities and literature up to date.
• Investigates and resolves customer problems with deliveries.
• Assist in other duties as assigned.

• Location: Green Bay, Green Bay and Appleton

• Post ID: 16508500 greenbay
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